Factors That Can Make or Break Your Business Success Online

In today’s competitive business world, you must have a website to succeed. However, just having a website is not going to ensure your success. There are several key elements that can determine whether your website gets traffic and if users decide to trust your business. To be successful, you need to be scoring an A+ in all these areas.

Customer Reviews

Potential customers use the reviews of past customers to evaluate your businesses trustworthiness. Few people purchase products or sign up for services without first reading the reviews. If you have bad reviews. You are pretty much sunk. Those reviews give evidence that you don’t deliver on your promise. A total absence of reviews isn’t good either. That signals to people that you haven’t had many customers. Most people don’t want to risk trying out something new. They prefer to wait and see what other people say. On the other hand, quality 5-star reviews can convince people to do business with you. You can get more of these reviews by asking your customers to leave them.

Website Ranking

The top three results in a Google search get 60% of the traffic. That means that unless you are at least on the first page, you will probably never even be seen by the majority of your potential market. To increase your website ranking, you have two major options. One is to pay for a higher position. This will get you seen more, but it will also get your links tagged as paid promotions. Unfortunately, that tag can be off-putting to some people. The second option is to utilize search engine optimization. A simplified view of search engine optimization is that it consists of regularly updating your site with content that contains the keywords that people are looking for when they search. This tactic shows search engines that your website is more relevant to a search query than other sites.

Website Organization

A high ranking on a search engine can help drive traffic to your site, but it won’t keep people there. Once people click on your site, you need to captivate their attention and quickly guide them towards a customer conversion. This requires that your website be well organized. If it takes customers a long time to find things, they are going to get frustrated and move on. A well-organized website can allow a customer to find and purchase a product in a matter of seconds.

If your website is currently seeing success, that is great! However, keep in mind that this success will fade away if you aren’t constantly updating your website to stay with the current trends. If your website is not seeing success, try implementing these ideas. You’ll be glad you did when you see the improved results.

Read this next: How to Gather More Actionable Feedback for Your Business

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