For many business owners, they’re often pushed toward automation in their business and hope it will increase profits and productivity without pushing out workers in the process. The question is, will automation work for your business specifically? There are certain things that automation is great for and other times when it may be necessary to decrease the automation process. Here, we will look at both sides of the issue.
Automation Can Only Handle Certain Tasks
Automation is great for being able to see how your systems fully work and function, especially when put into a diagram where you can see the exact flow of your business. The thing is, however, is that automation is only good for certain tasks. For example, if you’re in internet marketing, automation is great for you because you can automate your sales process for low and mid-ticket items, but automating the process for a high-ticket item may not be the best idea. The reason behind that is because, when people spend a large amount of money on a product or service, they generally prefer to be in more contact with a human being before making such a significant purchase.
Some Industries Are Easier to Automate Than Others
Many convenience stores have had massive success with automation. There are specifics to inventory management that automation can’t follow and should not be involved in. For example, if you’re selling a physical product on Etsy that requires a special piece or signature, automating the process of the ordering works well, but you obviously would not want to automate the process of getting that signature on a piece that you’re selling. This would actually decrease the value of your product in the eyes of your customer.
It Can Make You Less Efficient
Let’s be real, once we automate something, we are less likely to check on it and make sure that it’s working properly. As a business owner, this is one of the worst things you can do in creating success for your business. Automating processes should be checked on monthly, if not weekly or daily. Yes, automation can work well for your business, but is it helping you be more efficient or is it causing you to overlook things in your business that require your personalized attention? Furthermore, if your automation process is not working, is the first thing you do is run to fix the automation process or look closer at the underlying problem to see if anything needs to be fixed there instead?
It’s good to remember that automation is good for some things, but not everything. Take a close look at your business to see where automation can best serve you and where you should have less automation in your process.
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